Orders placed directly with Autodesk: To receive a full
refund for a monthly subscription purchased from Autodesk, you must
return it within 15 days of the initial purchase or renewal. For a
refund on maintenance plans and annual or 3-year subscriptions, you
must initiate the return within 30 days of purchase or renewal.
This policy applies solely to purchases and renewals of
subscriptions and maintenance plans purchased directly from
Autodesk. This policy does not apply to any other products,
services or offerings. Examples of offerings to which the policy
does not apply include, but are not limited to, consulting
services, platform subscriptions (e.g., Autodesk® Forge), Extra
Territory Rights, cloud credits, and membership or similar
to contact us and request a refund. Select your preferred contact
option and provide your order information to help us identify your
order and issue your refund.
Orders placed with a retailer or Autodesk
Reseller: Return policies for purchases and renewal
charges from third-party sellers such as retailers or authorized
Resellers can vary by seller. Please contact your seller
directly for information about return policies.